Privacy Policy

 

 

 

This privacy policy (this “Privacy Policy”) applies to your use of the www.vitamedica.com website (the “Website”), which is owned and operated by VitaMedica Corporation.  The terms “we,” “our,” and “us” refer VitaMedica Corporation. "You" refers to you, as a user of the Website. 

 

This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this Website and certain related services.  Your privacy and security are important to us.  Please read this Privacy Policy carefully to understand how we will use and protect the personal information you provide us. We will not share your personal information with anyone except as described in this Privacy Policy.

 

We reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically, especially before you provide any personally identifiable information.

 

Your Consent
By using this Website, you agree, without limitation or qualification, to be bound by this Privacy Policy and our Terms and Conditions.  Please take time to read our Terms and Conditions.  Whenever you submit information via this site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

 

About Children
This Website is directed toward and designed for use by persons aged 13 or older. VitaMedica will not approve applications of, or establish or maintain accounts or memberships for, any child whom VitaMedica knows to be under the age of 13. We will not solicit or knowingly collect personally identifiable information from children under the age of 13. If we learn that we have inadvertently gathered Personal Information from children under 13, we will attempt to notify such child’s parent or guardian and erase such information from our records, unless the child’s parent or guardian consents to our maintaining such information. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.  Additionally, a child's parent or legal guardian may request that the child's information be corrected or deleted from VitaMedica's files by contacting us in writing at address provided below.

 

Active Information Collection
Like many websites, this Website actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail, feedback forms and/or chat rooms. Our primary goal in collecting information from you is to provide you with an efficient and helpful experience while using the Website. In order to do so, the Website collects two types of information about you, Personal Information and Non Personal Information.

 

“Personal Information” refers to information that lets us know the specifics of whom you are and which can be used to identify, contact or locate you. Examples of Personal Information include your first name together with your last name, your credit card number, your mailing address and/or email address, and your phone number. Generally, we collect Personal Information when you use the Website to make product purchases, fill out surveys or questionnaires, join our mailing list, correspond with us, choose to submit testimonials, stories, photos or the like to the Website, or otherwise volunteer information about yourself.

“Non Personal Information” refers to information that does not by itself identify you or a specific individual. Examples of Non Personal Information we may collect include demographic information, which web pages of ours are most often visited and which of our products are either receiving the most purchases or website visits. We may collect Non Personal Information through any of the methods and industry standard technologies discussed in this Privacy Policy.

 

Some areas of this Website may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed at each information collection point what information is required and what information is optional.

 

Passive Information Collection
As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. We and our third party service providers may collect information from visitors to the Website regarding the referring URL, your IP address, which browser you used to come to the Website, information regarding your domain server, the country, state and telephone area code where your server is located, your type of computer, timestamp data and the pages of the Website that you viewed during your visit. Some of this information is gathered through the following technologies by us or our third party service providers:

 

Cookies - In order to improve your user experience we may use cookies. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of the Website. Our cookies do not generally contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Website unavailable to you.

 

Session Cookies - Session cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Web sites and to collect aggregate statistical information. This Website uses session cookies.

 

Persistent Cookies - Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.

IP Address - An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). You can visit many areas of the Website anonymously without the need to become a registered user. Even in such cases, we may collect IP addresses automatically. Each time you access the Website and each time you request one of our pages, our server logs your IP address. Standing alone, your IP address is not necessarily personally identifiable. We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

 

Web Beacons - We may use a variety of other technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in web pages and e-mails. We may use web beacons in HTML e-mails that we send our users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.

 

Navigational Data - Navigational data ("log files," "server logs," and "clickstream" data) are used for system management, to improve the content of the Website, market research purposes, and to communicate information to visitors. This site uses navigational data.

 

Use and Disclosure of Information
Except as otherwise stated, we may use your Personal Information to improve the content of our Website, to customize the Website to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy. If you provide personally identifiable information to this Website, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.

 

In addition, except as otherwise stated in this Privacy Policy, we do not sell, trade or rent your Personal Information collected on the Website to others. We may disclose your Personal Information to our related parties. Such related parties may use your Personal Information only to the extent permitted to be used by us pursuant to this Privacy Policy.  Related parties may include but are not limited to:

 

Service Providers - We may disclose your Personal Information to our third party service providers in accordance with this Privacy Policy, located in the United States and/or any other country, including companies we use to support our business, companies we retain to manage or host the Website, companies we retain to fulfill product purchases or to provide services to you on our behalf, and companies we retain as consultants to conduct research on our behalf. These third parties may not use your Personal Information other than to provide the services requested by us. For example, we will release your credit card number to confirm payment and release your name and mailing address information to the mail or delivery service to deliver and track products that you ordered. With respect to Non Personal Information, we also share website usage information we gather from visitors to the Website who have received a targeted promotional campaign with our third-party marketing service partners for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party marketing service partners may note some of the pages you visit on the Website through the use of web beacons. In addition, we may provide aggregated statistics about our customers, sales, traffic patterns, and related Website information to third parties. We reserve the right to use or disclose Non Personal Information in any manner.

 

Enforcement of Law and/or Terms of Use - From time to time, we may be required by law enforcement or judicial authorities to provide Personal Information to the appropriate governmental authorities. We will disclose Personal Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our products or services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. Moreover, we may use or release account information and Personal Information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property and safety of our users, others and ourselves.

 

Change in Control - We may transfer your Personal Information to a successor in interest to us if we are acquired by or merged with another organization. In such event, we will use reasonable efforts to notify you (either by posting notice on the Website or by email to you at the last known email address) before information about you is transferred and becomes subject to a different privacy policy, provided however, in the event we fail to notify you, your Personal Information will still be transferred but subject to this Privacy Policy.

Transactions and Activity
If you become a registered user or if you conduct transactions through the Website, VitaMedica collects information about the transactions you engage in while on the Website and your other activity on the site. This information may include, without limitation, areas of the Website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

 

Reproduction of Content
For visitors who provide photographs, stories, testimonials or other feedback about our products or our Website, or provide us any other information via correspondence or otherwise (“Content”), we collect your first and last name, email address and any Content included in the correspondence. By submitting the Content, you agree that we may use your Personal Information and such Content as permitted under this Privacy Policy, including reproducing the Content on the Website and in our marketing and advertising materials.

 

Access and Correction
We provide you with the ability to review, update or correct Personal Information previously submitted by emailing us at info@vitamedica.com. You may also review, update or correct your Personal Information at any time by logging into your account on www.vitamedica.com. We will use commercially reasonable efforts to accommodate all such requests; especially to the extent such activities will not compromise privacy or security interests. Also, upon a user’s written request, we will functionally delete the user and his or her Personal Information from the database where such information is stored; however, we will retain one copy of all information provided for certain legal or archival purposes for a prescribed period. If you cancel an order or do not complete an order, we may collect and use any email address or other information that you have entered as we would collect and use it if you had completed an order.

 

Security
In order to most efficiently serve you, credit card transactions are handled by established third-party banking institutions and process agents. They receive the information they need to verify and authorize your credit card transactions and to ship your order. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. Although we use reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

 

You are solely responsible for safeguarding and maintaining the secrecy of your User ID, passwords and/or any account information in your possession or control. Please be careful and responsible whenever you are online. The Website contains links to third parties who may collect information directly from you. Each of the websites linked from the Website have separate privacy policies and data collection practices, independent of us, and we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of such websites nor do we make any warranties or representations about the contents, products or services offered on such websites or the security of any information you provide to them. You can learn more about Internet privacy from government websites such as www.ftc.gov/privacy/.

 

Links to Other Websites
This Website may contain links or references to other websites to which we have no affiliation. Please be aware that we do not control other websites and that, in any case, this Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.

 

Opt-Out
In order to provide service to you, we will send you communications related to your transactions, security or the administration of the Website. From time to time, VitaMedica may also wish to send you other messages or updates about us, our affiliates, or related promotions and other activities. If you do not wish to receive non-transaction/security related communications from VitaMedica and our affiliates, you may opt-out by changing your subscription status through the related link provided on communications or by changing email subscription preferences in your account.  For assistance, please email info@vitamedica.com.

 

Special Proprietary Notice and Disclaimer
The "Find a Medical Practice" database (the “Database”) is compiled by VitaMedica Corporation as references of professional information on individual medical professionals and is intended to provide the public with quick access to information on medical professionals. Neither the Database, nor any of their data, listings, or other constituent elements may be downloaded, republished, or duplicated, in whole or in part, for commercial purposes, for purposes of compiling mailing lists or any other lists of medical professionals, or for any other purposes without the prior express written permission of VitaMedica Corporation.

 

Although VitaMedica warrants that it undertakes reasonable efforts to keep the information contained in the Database accurate, we do not warrant the accuracy, completeness, timeliness, or fitness for a particular purpose of the information contained in the Database, or in any way endorse the individuals described therein. In no event shall VitaMedica be liable for any decision made or action taken in reliance on the information contained therein.


Medical Disclaimer
Remember that the information provided by this Website is for general informational purposes and is not intended to be used in connection with, or as a substitute for, medical diagnosis or treatment by a trained professional. You should always consult your own physician about any healthcare questions you may have, especially before trying a new medication, supplement, diet, fitness program, or approach to health care issues.

 

Other Terms
Your use of this site is subject to our Legal Notice.

 

How to Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us as follows:
VitaMedica Corporation
Attention: Consumer Affairs
1140 Highland Avenue, Suite 196
Manhattan Beach, CA 90266
Phone: 310-796-4745
Email: leave a message for us via our online form

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