This Website is directed toward and designed for use by persons aged 13 or older. VitaMedica will not approve applications of, or establish or maintain accounts or memberships for, any child whom VitaMedica knows to be under the age of 13. We will not solicit or knowingly collect personally identifiable information from children under the age of 13. If we learn that we have inadvertently gathered Personal Information from children under 13, we will attempt to notify such child’s parent or guardian and erase such information from our records, unless the child’s parent or guardian consents to our maintaining such information. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites. Additionally, a child's parent or legal guardian may request that the child's information be corrected or deleted from VitaMedica's files by contacting us in writing at address provided below.
Active Information Collection
Like many websites, this Website actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail, feedback forms and/or chat rooms. Our primary goal in collecting information from you is to provide you with an efficient and helpful experience while using the Website. In order to do so, the Website collects two types of information about you, Personal Information and Non Personal Information.
“Personal Information” refers to information that lets us know the specifics of whom you are and which can be used to identify, contact or locate you. Examples of Personal Information include your first name together with your last name, your credit card number, your mailing address and/or email address, and your phone number. Generally, we collect Personal Information when you use the Website to make product purchases, fill out surveys or questionnaires, join our mailing list, correspond with us, choose to submit testimonials, stories, photos or the like to the Website, or otherwise volunteer information about yourself.
Some areas of this Website may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed at each information collection point what information is required and what information is optional.
Passive Information Collection
As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. We and our third party service providers may collect information from visitors to the Website regarding the referring URL, your IP address, which browser you used to come to the Website, information regarding your domain server, the country, state and telephone area code where your server is located, your type of computer, timestamp data and the pages of the Website that you viewed during your visit. Some of this information is gathered through the following technologies by us or our third party service providers:
Session Cookies - Session cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Web sites and to collect aggregate statistical information. This Website uses session cookies.
Persistent Cookies - Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.
IP Address - An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). You can visit many areas of the Website anonymously without the need to become a registered user. Even in such cases, we may collect IP addresses automatically. Each time you access the Website and each time you request one of our pages, our server logs your IP address. Standing alone, your IP address is not necessarily personally identifiable. We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.
Web Beacons - We may use a variety of other technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in web pages and e-mails. We may use web beacons in HTML e-mails that we send our users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.
Navigational Data- Navigational data ("log files," "server logs," and "clickstream" data) are used for system management, to improve the content of the Website, market research purposes, and to communicate information to visitors. This site uses navigational data.
Use and Disclosure of Information
Transactions and Activity
If you become a registered user or if you conduct transactions through the Website, VitaMedica collects information about the transactions you engage in while on the Website and your other activity on the site. This information may include, without limitation, areas of the Website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
Reproduction of Content
Access and Correction
We provide you with the ability to review, update or correct Personal Information previously submitted by emailing us at [email protected]. You may also review, update or correct your Personal Information at any time by logging into your account on www.vitamedica.com. We will use commercially reasonable efforts to accommodate all such requests; especially to the extent such activities will not compromise privacy or security interests. Also, upon a user’s written request, we will functionally delete the user and his or her Personal Information from the database where such information is stored; however, we will retain one copy of all information provided for certain legal or archival purposes for a prescribed period. If you cancel an order or do not complete an order, we may collect and use any email address or other information that you have entered as we would collect and use it if you had completed an order.
In order to most efficiently serve you, credit card transactions are handled by established third-party banking institutions and process agents. They receive the information they need to verify and authorize your credit card transactions and to ship your order. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. Although we use reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
You are solely responsible for safeguarding and maintaining the secrecy of your User ID, passwords and/or any account information in your possession or control. Please be careful and responsible whenever you are online. The Website contains links to third parties who may collect information directly from you. Each of the websites linked from the Website have separate privacy policies and data collection practices, independent of us, and we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of such websites nor do we make any warranties or representations about the contents, products or services offered on such websites or the security of any information you provide to them. You can learn more about Internet privacy from government websites such as www.ftc.gov/privacy/.
Links to Other Websites
In order to provide service to you, we will send you communications related to your transactions, security or the administration of the Website. From time to time, VitaMedica may also wish to send you other messages or updates about us, our affiliates, or related promotions and other activities. If you do not wish to receive non-transaction/security related communications from VitaMedica and our affiliates, you may opt-out by changing your subscription status through the related link provided on communications or by changing email subscription preferences in your account. For assistance, please email [email protected].
Special Proprietary Notice and Disclaimer
The "Find a Medical Practice" database (the “Database”) is compiled by VitaMedica Corporation as references of professional information on individual medical professionals and is intended to provide the public with quick access to information on medical professionals. Neither the Database, nor any of their data, listings, or other constituent elements may be downloaded, republished, or duplicated, in whole or in part, for commercial purposes, for purposes of compiling mailing lists or any other lists of medical professionals, or for any other purposes without the prior express written permission of VitaMedica Corporation.
Although VitaMedica warrants that it undertakes reasonable efforts to keep the information contained in the Database accurate, we do not warrant the accuracy, completeness, timeliness, or fitness for a particular purpose of the information contained in the Database, or in any way endorse the individuals described therein. In no event shall VitaMedica be liable for any decision made or action taken in reliance on the information contained therein.
Remember that the information provided by this Website is for general informational purposes and is not intended to be used in connection with, or as a substitute for, medical diagnosis or treatment by a trained professional. You should always consult your own physician about any healthcare questions you may have, especially before trying a new medication, supplement, diet, fitness program, or approach to health care issues.
Your use of this site is subject to our Legal Notice.
How to Contact Us
Attention: Consumer Affairs
1140 Highland Avenue, Suite 196
Manhattan Beach, CA 90266
Email: leave a message for us via our online form